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Friday, April 1, 2011

Week 2 - 540

Week 2 - I was still a little behind week 2, but I worked hard to catch myself up. I am really comfortable with all the ways of calculating the average, that was pretty easy. The issue I had was determining the standard deviation, but once I got myself into Excel that was also no problem.

Looking into the survey creation tools was pretty interesting. I personally like the zoomerang survey tool, because of its cost, and ease of use. I have used this survey tool before in the past and I like the way you can shape and personalize the questions to your needs. It also is a pretty good way of sharing information out. I have found that because of some of the limitations of its analysis you have to write/shape your questions in a certain way to make sure that you get the analysis you are looking for, when connecting one question to another.

What made this question a little different was that you weren't looking as a teacher doing a small survey, but rather a business doing much more surveying. This caused me to look more closely into the different ways for gathering data and the ability to personalize/brand your page. I would imagine that if you were a small business owner it would be important to have every piece of content with your brand/identity on it.

The second feature that ruled my decision was the support. Many of the companies offer on-line support, but in my experience that is often not sufficient to solve any complicated in-depth question. If it were my business, I think I would be willing to pay more for personalized service, someone that can work with me from the beginning to help avoid pitfalls that someone else may need to solve using their online assistance service.

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